Frequently Asked Questions
Case Related
Sometimes, in unfortunate circumstances, your case may be rejected, but this does not mean there is no hope. Depending on the type of your case and the reason for rejection, there are multiple options. You may need to reapply, file an appeal, or request a case review. Based on the specific situation of each case, we can provide you with the best advice.
In most cases, you will need an immigration lawyer because you are not familiar with immigration law, and the likelihood of making mistakes increases when people deal with areas they do not understand.
Based on our experience, we find that many clients are knowledgeable and capable of preparing certain parts of their cases on their own. However, with the changing focus of hearings, case regulations, applicable laws, and external procedures, simple mistakes can lead to irreversible adverse consequences in the current environment. Although you can submit the case yourself, many clients, after seeing the amount of time and complexity required for each case, prefer to entrust us with professional full-handling.
Yes, our team can provide assistance for you. First, based on the category of your case, we will confirm whether the case is still within the normal processing time and provide advice accordingly. From calling USCIS to submitting a service request, we will guide you through the specific steps to take. If you are our client, we will consistently and actively track the progress of your case.
Our office has over 30 years of experience handling complex immigration and legal matters. We have helped many clients successfully salvage or appeal cases that were previously mishandled by other law firms, and we will also do our utmost to solve your problems.
Service-related
We are happy to communicate with you face-to-face; however, in the current era of rapidly developing internet technology, all case-related work and communication can be carried out remotely via email, phone, WeChat, Zoom, and other platforms. We will choose the appropriate method of communication based on your preferences.
We firmly believe that trust is earned through high-quality service. We will prove our success and credibility through concrete actions. Over the past 30 plus years, we have gained the trust of many clients and have countless successful cases as proof of our capabilities. If you still have concerns, you are welcome to check our business reviews on platforms such as Yelp, Google, and Chinese business networks to see how other clients have evaluated our services.
Honesty, transparency, and a problem-solving mindset. We put our clients' interests first. We are inspired by our clients' stories, their aspirations, achievements, and the challenges they overcome in pursuit of the American dream. Beyond the success of the cases, clients are also deeply impressed by our friendly and sincere attitude.
We are committed to making every effort to correct our mistakes and will not charge you any additional fees.
。
All of our work is handled internally to ensure better quality control for your case. In fact, other law firms outsource their cases to us, choosing us to provide back-end support.
We believe that every client's case is extremely important and cannot be outsourced; it must be handled personally. Therefore, we are committed to ensuring attention to detail and treating your case rigorously from start to finish.